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1HOW MANY PEOPLE ARE ALLOWED IN MY CAR?
A general admission ticket admits one car. A car can have as many passengers as there are seats but occupants should be from one household or bubble.
2CAN I SIT OUTSIDE MY CAR?
Customers need to remain in their cars for the screening, apart from if they need to use the toilet facilities, to enable social distancing to be followed.
3WILL I HAVE A GOOD VIEW?
We’ve set the site up to allow a good view from all cars. When you book, you’ll be asked to pick if you have a standard or a large car (SUV, People Carrier etc) just so we can space cars out successfully as they arrive to ensure the best view for all. Larger vehicles will need to be positioned towards the rear and side of the arena.
4CAN I OPEN MY CAR WINDOW DURING THE FILM?
Windows can be opened for ventilation.
5ARE THERE TOILET FACILITIES?
There will be individual toilet facilities on site. These will be regularly cleaned and sanitised throughout the event, and ample hand sanitising facilities will be available on site.
6CAN I HAVE OTHERS IN MY CAR THAT AREN'T MY HOUSEHOLD?
Due to the current government restrictions that prevent people from being closer than 2m from someone who isn’t in their household, you should only come in the same car as other members of your household or permitted bubble.
7CAN I BRING MY DOG?
Unfortunately, dogs are not allowed on site apart from registered service animals. We apologise for any inconvenience caused.
8HOW WILL I GET MY TICKET?
Tickets will be emailed to you upon purchase. You will be given a QR code that will be scanned on entry. Please bring tickets with you to scan from your mobile phone.
9HOW CLOSE WILL THE NEXT CAR BE TO ME?
Cars will be spaced to allow for social distancing to take place between the rows so you can easily walk to and from the toilet. The cars will be parked with up to 2 metre separation between each. If you do need to leave your car please be aware of people in the car next to you as you leave and return to your vehicle.
10CAN I BRING MY CHILD?
Family and children's shows feature on the midday and early afternoon programme. Children are permitted at our events, but please be aware that they must adhere to the film’s certification and our stewards will check to make sure that all audience members are the suitable age to see the film. Valid photographic ID will be required for any patron we believe to be under the age certification of the film. The following ID can be used as proof of age: Current Passport, current UK Driver’s License or Provisional License, VALIDATE UK, CitizenCard.
11STAYING SAFE
We want everyone to have an enjoyable experience and we have worked hard to design an event which follows government guidelines. Please help us by: Not coming to the show if you have any COVID-19 symptoms (contact us to arrange a ticket exchange). Not leaving your car unless you need to use the toilet facilities. A whatsapp number will be provided to you as a quick easy way to contact staff if you have any issues during the screening or questions about your food/drink order. Respecting the social distancing guidelines and sticking to the designated paths.
12WHERE IS DRIVE IN MOVIE CLUB?
Drive in Movie Club is hosted at Crook of Lune, Caton. The postcode for your SAT NAV is LA2 9HX.
13DO I BUY A TICKET PER CAR OR PER PERSON?
Tickets for shows are sold by car and the maximum occupancy is the number of seats in that vehicle. Occupants should only be from one household or bubble.
14WHAT KIND OF VEHICLE CAN I BRING AND HOW MANY PEOPLE?
No vehicles over 2 metres high. No commercial vehicles (except car derived vans). Taller vehicles will be positioned to the side and rear of the area. Once parked up and in position, cars may not leave the venue until the show has concluded and on instruction from the stewards
15I HAVEN'T RECEIVED MY TICKET?
All cars must have the appropriate ticket to gain entry to the event. If your ticket has not arrived via email please contact us via Facebook messenger by clicking here . Please check your spam/junk folder before getting in touch.
16WHAT HAPPENS IF I FORGET MY TICKET?
All cars must have the appropriate ticket to gain entry to the event. Please ensure you have access to your tickets on your smartphone before arriving.
17ARE THERE ANY AGE RESTRICTIONS?
Under 16s must be accompanied by an adult 18+. Please note some films may have specific age restrictions please check before purchasing your tickets.
18HOW WILL I HEAR THE FILM?
The film soundtrack is broadcast to your in car radio. Full instructions of how to receive this will be provided. Your car audio system must have the ability to receive FM signals. The audio can not be broadcast to DAB only systems.
19DO I LEAVE MY CAR RUNNING/LIGHTS ON/HEAT ON?
To use the car audio system, it is important to switch the ignition to position 1 only to prevent the car battery running flat. Do not have your ignition lights on the dashboard.
20WHAT HAPPENS IF THE WEATHER BECOMES POOR?
Films are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately. Car engines must be switched off during the performance therefore heating and air-conditioning may not be effective.
21CAN I ENTER THE SITE ON FOOT?
All customers must arrive in a standard passenger vehicle – no pedestrians allowed.
22WHAT IF I ARRIVE LATE?
Late arrivals may be refused entry. Key times including arrival times will be sent in advance of your event.
23I HAVE FRIENDS ATTENDING THE SAME EVENT CAN WE BE PARKED NEXT TO EACH OTHER?
This cannot be guaranteed however those wishing to be positioned close to friends should arrive at the venue at the same time as we will be parking cars in the spaces based on arrival. We do also reserve the right to park larger vehicles such as 4x4 to the sides so they don’t block the view of others.
24WHAT HAPPENS IF I NEED HELP DURING THE FILM?
Event stewards will be located across the venue who will help you if you require assistance. An emergency whatsapp number will be provided. You can also indicate you need assistance by turning on your hazard lights.
25WHAT IF I NEED TO LEAVE DURING A PERFORMANCE?
Vehicles must remain stationary in the venue until the performance has ended and stewards have given drivers the signal to start engines and exit. If, however there is an emergency please put your hazard lights on and a member of security will help you.
26ARE TOILET FACILITIES AVAILABLE? WHERE ARE THEY?
Yes, gender neutral toilets will be provided. Toilets are cleaned regularly Toilet facilities will be managed to maintain social distancing whilst in line Travel to and from the toilets, guests are required to maintain a social distance of no less than two metres in every direction Toilets are located around the venue however customers will only be able to use the block closest to their cars. Physical distancing queuing and regular cleaning will be in place and we encourage you to wear a face mask when using the toilets. We also recommend using your facilities at home first before coming to the event.
27ARE ACCESSIBLE TOILETS LOCATED NEAR THE ACCESSIBLE SPACES?
Yes, accessible facilities will be located as close as possible to the accessible parking zone.
28WHAT DO I DO IF MY BATTERY GOES FLAT?
Please wait until all other vehicles have left the venue and staff will come and assist you
29I HAVE A ROOF BOX IS THAT OK?
Cars with roof boxes will be treated as 4x4s and may be positioned to the side of the venue to avoid blocking views of others.
30CAN I BRING MY OWN FOOD AND DRINK?
No food and drink permitted including alcohol (unless for medical reasons) You are however permitted to bring in 1 x 500ml sealed bottle of water per person. A challenge 25 policy will be in place for all alcohol sales on site.
31CAN I PURCHASE FOOD AND DRINK AT THE VENUE?
Yes, more details will be available soon.
32WILL ALCOHOL BE SOLD ON SITE?
Yes – more detail to follow. A challenge 25 policy will be in place for all alcohol sales on site. Drivers should not consume alcohol.
33WHAT PAYMENT METHODS WILL BE ALLOWED AT THE VENUE?
Card and contactless phone payments only.
34WHAT RESTRICTIONS ARE THERE ON THINGS I CAN BRING?
No drones, professional cameras or cameras with removable lenses Any items reasonably considered for use as a weapon No drugs (including legal/herbal highs) are permitted No umbrellas No flares / fireworks or smoke emitting devices No underage drinking or alcohol consumption by the driver No camping stoves & BBQs No gazebos No Laser pens No items may be passed between different marked areas.
35CAN I ORDER TAKEAWAY?
No. External deliveries will not be given access to the event site.
36MY QUESTION ABOUT ACCESSIBILITY IS NOT ANSWERED HERE, WHO DO I CONTACT?
Please contact us via Facebook messenger by clicking here .
37I HAVE ANOTHER QUESTION THAT IS NOT ANSWERED HERE, WHO DO I CONTACT?
Please contact us via Facebook messenger by clicking here .
38I DONT HAVE AN FM RADIO IN MY CAR WHAT CAN I DO?
The film audio is broadcast via an FM channel, given to us by license with Ofcom, (in the same way a radio station like Radio1 uses 98.9). If your radio cannot pick up an FM signal then we would not be able to get the audio to your car in this way. If your DAB radio console has an AUX input (for you to plug a smart phone/ipod into), then one quick solution could be to use a FM radio APP downloaded to a smart phone, and plug this into your car audio system. The phone APP picks up the signal then via an aux cable places that sound through your car system speakers. This however may cause a delay in the sound which then may not sync to the film. If you have a portable FM radio then this should work as a solution.